Sprinkler Service Technician/Inspector-Eau Claire, WI.
Company: Johnson Controls
Location: Minneapolis
Posted on: October 5, 2024
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Job Description:
Location: Eau Claire, WI. What you will do: Receive service
calls from Service Resource Center, including a brief description
of equipment/system malfunctions. Contact customer representative
and ascertain equipment/systems problems. Diagnose problems and
perform service and repairs on electronic fire alarm systems and
other related building system products at customer sites. Follow
prescribed troubleshooting procedures and refer to technical
manuals, part manuals, change notices and bulletins, modification
notices, etc. to repair equipment. Service, troubleshoot and
install many different manufacturers' Fire & Life Safety systems
including SimplexGrinnell. Read and interpret blueprints, diagrams,
submittals, specifications software/systems, programs, schematics,
and operational product manuals. Exhibit excellent customer service
skills by consistently communicating with the district staff and
customers to ensure customer satisfaction. Complete Service
Acknowledgements with proper coding through communication devices,
such as smart phones and laptop computers Obtain customer signature
upon completed service call assignment. Participate in a scheduled
On-call rotation. Help to train or mentor others on the service
team. Perform other duties as assigned.What we look for:Required
5-10 years documented experience in low voltage electrical systems,
including Fire/Life Safety systems, Access Control, Nurse Call, and
Paging systems. Valid Journeyman Sprinkler Fitter License
Experience in reading and interpreting blueprints, submittals, and
operational/product manuals. Knowledge of test equipment,
multi-meter, digital analyzer, and commissioning devices. High
School Diploma or equivalent Ability to follow verbal and written
instructions. Capable of performing physical labor to include
carrying and moving equipment and tools up to 50-70 lbs. Able to
work in unusual and sometimes difficult position such as climbing
ladders, scaffolding and high lift equipment up to 40 feet, working
within ducts, crawl spaces, above ceilings, etc Ability to work
flexible hours including weekends to meet customer requirements.
Overnight travel may be required. Demonstrate a high level of
customer service. Maintain truck inventory to ensure timely
response to customer needs. Ability to adhere to, implement, and
follow safety guidelines and procedures at all times. Strong
organizational skills, positive attitude, and ability to learn
quickly. Possess a valid driver's license and driving record that
meets company requirements. Able to pass a pre-employment
background and drug test. Retain any licenses that are required by
National, State and Local codes.Preferred NICET Level II
certification
Keywords: Johnson Controls, Lakeville , Sprinkler Service Technician/Inspector-Eau Claire, WI., Professions , Minneapolis, Minnesota
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